We make it easy
to capture your clients

Our Loyalty tool offers a set of functionalities designed to reward the loyalty of your customers and improve their shopping experience by offering advantages and special incentives within key areas of your customers’ online journey.

Loyalty is a differential value

A loyalty program on your official website is one of the most important tools that can be used to develop your direct sales channel. A user will book through the direct channel, even though they know that they can also buy through other channels because the right loyalty program gives them the confidence and differentiation they expect.

It begins at the Direct Channel

Loyalty is a strategy that strengthens the relationship with the customer in the medium term, increasing revenue, and laying the foundation for developing effective communication programs with customers that are aimed at diverting them from other channels to the direct channel.

Earn more from your loyal customers


increase in average spend


increase in hotel profits


longer stays from returning customers


Standard Package


Advanced Package

Loyalty program personalization

Personalized messages to identify and attract users

Systems to facilitate user registration
(Social login through Facebook and Google or through a short form)

Loyalty component (Sign-up / sign-in on any web project outside Roiback)

Personal data and withdrawal from the program

Members database and client file of program

Exclusive program advantages per hotel

Loyalty discounts or special rates

Exclusive discount rates for non-members on availability and price page

Send loyalty rates to goals

Communication (upselling email, welcome email, post-stay email)

User levels

Advantages by level

Discounts or special loyalty rates by user level

Client area: My profile by level and advantages / My data / My reservations

Logic and program rules engine

CRM integration: Hubspot and PushTech

Booking engine integration – WIFI CRM: Hotelinking

API for connecting other CRMs: Members; Bookings

Discounts customization per customer from an external system (API)

Simple. Relevant. Personalized. Reachable.