Booking Center Platform
Our Booking Center Platform is a completely integrated tool for our CRS that allows your Call Center to manage, modify, and manually create your direct bookings in a quick and efficient manner.
Our agile booking process has been designed with you in mind. Our independent tool creates a fast and efficient user experience to ensure the best Call Center service. We have optimized the booking process time down to a few steps to ensure no unnecessary time is wasted through the call center experience. The intuitive, multi-language user interface also minimizes the user learning curve for the Call Center.
Key Features
FULL MANAGEMENT ACCESSFast and agile creation, management and modification of bookings
OPTIMIZED UXUser-friendly interface that optimizes the booking process for a faster service
Independant moduleA fully independent module that is integrated with the CRS
Multi booking typesHandle all booking types from B2B, B2C and even group bookings
Different user rolesDefine different user roles according to permissions, access, restrictions and/or functionalities
Multiple segmentation optionsSegmentations include channel assignment or customer types such as public, registered, agency, company, etc.
Multi-lingualOur module comes with access to all main language settings.
In-depth search optionsUsers are able to search availability by geographic location, booking date, occupation, and price